Ry Genius Corporation Ltd t/as “4kingpratt.com” in the UK (hereafter called "4kingpratt") primarily markets 4kingpratt articles. 4kingpratt, which strives to continually provide optimum satisfaction for its customers, decided to set up a distance selling network, using predominantly electronic means (Internet) for its products. In order to guarantee an optimum level of service for its customers, 4kingpratt decided to offer a selection of articles for distance sales, which can be viewed on its website www.4kingpratt.com. 

The system which has been set up, which requires positive action from the customer, conforms on all points with the requirements for distance sales as stipulated in the UK Consumer Rights Act 2015 (for in-store and faulty items) and the Consumer Contracts Regulations 2013 (for online or distance selling). The use of the distance sale process described in these General Terms of Sale is reserved exclusively for consumers, within the meaning of assigned under the Act, i.e. any natural person who acts for purposes which are not within the scope of its commercial, industrial, craft, liberal or agricultural activity, acting exclusively on their own behalf and who are domiciled in United-Kingdom or other authorised country, territory or province. 

Exchanges, returns and refunds: Please note that for your convenience, our return policy is 10 days starting from the delivery date of your order. Exchanges and returns conditions. To request a return, please make sure to comply with the terms of the Refund Policy. 

Please note that, in accordance with the General Sales Conditions, some categories of products, such as personalized products, cannot be returned. 

Please contact our Client Services to manage your return by e-mail at sales@4kingpratt.com . 

Secured Payment Payments of the customer’s purchases can be made by bank card (bank cards accepted are: "CB" network cards (Visa, Eurocard/Mastercard, American Express), or by Paypal. The customer’s bank card is debited when the order is placed. 

Should you require help or additional information, please contact our Client Services at +44 208 381 6673 during general UK office hours [Mon-Fri between 09:00-17:00] where one of our dedicated advisors will be happy to assist you. Alternatively, you may contact them at any time by e-mail using sales@4kingpratt.com.

ARTICLE 1: SCOPE OF APPLICATION

These General Terms of Sale apply to all sales of 4kingpratt products which are either concluded through 4kingpratt via the e-commerce site www.4kingpratt.com.

1.1 Telephone sales: any sale of 4kingpratt products through 4kingpratt Customers Service set up by 4kingpratt is concluded subject to the resolutory condition of prior customer’s acceptance by phone of these General Terms of Sale. 

1.2 Electronic sales (Internet): the customer states that he or she has read these General Terms of Sale. The customer will be asked to validate without restriction or reserve these General Terms of Sale at the time of the validation of his or her order. In accordance with the General Terms of Sale can be retained by any person visiting the www.4kingpratt.com website, by a computer record and can be reproduced by printing. 4kingpratt reserves the right to make any changes to its General Terms of Sale. However, the orders will be governed by these General Terms of Sale in force at the moment when the orders were made by the client. If, after the date these General Terms of Sale are deleted from the www.4kingpratt.com website, an obsolete version of the General Terms of Sales would nevertheless remain accessible to the public by e-mailing from the Customer Service Team; they would not be valid against 4kingpratt as for the orders made after the said deletion. 

ARTICLE 2: IDENTIFICATION OF THE OFFEROR Ry Genius Corporation Ltd. A limited company registered on the UK Companies Register (Companies House) under the number 17502638 Registered Office: 128 City Road, London, EC1V 2NX, UK: Telephone: +44 (0) 208 281 6673 E-mail: sales@4kingpratt.com 

ARTICLE 3: INFORMATION ON THE PRODUCTS. The information on all 4kingpratt products which may be sold on the website or through the Customer Services is available also on the www.4kingpratt.com website. This information complies with the statutes and regulations in force.

ARTICLE 4: METHODS OF ORDERING ARTICLES. Orders are expected to be made over the Internet on the e-commerce site www.4kingpratt.com. The customer pays the telecommunication costs of accessing the Internet and using the www.4kingpratt.com website. Customers can obtain additional information by contacting 4kingpratt Customer Services by telephone. The visuals of 4kingpratt products can be impaired depending on the quality of the equipment used by the customer to access and use the www.4kingpratt.com site. In this case, 4kingpratt cannot be held liable. The customer can still exercise his or her right of withdrawal. In order to purchase a product, the customer must complete an order form containing certain compulsory fields, before 4kingpratt can process the customer’s selection. If there is a prolonged period of inactivity during the connection, the product selection made before this inactivity may no longer be guaranteed. The customer will then be asked to start his or her product selection again from the beginning. All the important stages of the sale will be explained on the www.4kingpratt.com website. Before submitting the order, the Customer will be able to check the details of the order and the total price, and to correct any mistakes, before accepting the order by validating it. When the customer has submitted the order, 4kingpratt will acknowledge receipt of it immediately by e-mail. Only shipped articles will be debited. 

Refusal of order: 4kingpratt will be able to refuse any abnormal order or one which is placed in bad faith or any order from a customer with whom there is a dispute concerning the payment of a previous order. 

ARTICLE 5: PRICE OF THE ARTICLES. The prices of the articles are inclusive of VAT unless expressly stipulated during the order and made on the www.4kingpratt.com website. The costs of delivery are typically paid by the customer unless otherwise stated. Please note that a tax refund service is not available for remote purchases. The customer will be informed of the price, inclusive of VAT, of each article which the Customer wishes to acquire as well as the associated shipment costs (if they are not paid for by 4kingpratt) during the customer's visit to the www.4kingpratt.com website. The customer will receive written confirmation of the contract including the price paid (detailing the price of the articles and the shipment costs which may have been borne by the customer). 

ARTICLE 6: TERMS OF PAYMENT. Payments of the customer’s purchases can be made by bank card (bank cards accepted are: "CB" network cards (Visa, Eurocard/Mastercard, American Express), or by Paypal. If payment is made by bank card, the customer’s bank card is debited when the order is placed. Please note that the tax refund service is not available for remote purchases. The customer confirms that he or she is the holder of the bank card to the Customer Services when placing an order via the Internet and that the name on the bankcard is in his or her name. The customer then communicates the number and expiration date of the bank card, and the visual cryptogram numbers on the back (or front) of the card via a secure environment on the Internet. Internet payments are controlled online with the banks involved using their own preferred system providers. These companies may be located outside the UK and they typically store and processes the data for each order, including bank card details, in a secure environment and this helps prevent fraudulent payment for purchases on this website. 

For more information about the processing of personal data by 4kingpratt, please refer to the 4kingpratt "Privacy Policy". If it was impossible to debit the sums owed by the customer for any reason whatsoever (opposition, refusal by the issuing centre etc.) the sale made over the Internet is deemed cancelled. 

ARTICLE 7: TERMS OF DELIVERY. Subject to the provisions of the paragraph below deliveries of articles can only be made in the United-Kingdom and other approved countries this will be confirmed at the time of purchase. The articles will be delivered after the payment of the order has been recorded. The articles ordered will be delivered inside the deadlines given by 4kingpratt and it’s nominated delivery partners, and if no deadlines are given, within 30 days at the latest from the order, subject to complete payment of the price. The costs of deliveries will be indicated on the website. If the customer opts for a specific delivery period e.g.: express delivery, the customer may have to pay additional costs, and he or she will be informed of them before the order confirmation stage. An express shipment via courier may also be available and subject to the eligibility of the customer’s delivery postal code to this service. If the parcel’s external appearance is not perfect on delivery the customer must open it in the presence of the carrier to check the condition of the article. If the article is damaged, the customer must precisely detail the damage on the return slip. The provisions of article 11 below will continue to apply. 

ARTICLE 8: THE RIGHT TO WITHDRAW FROM THE CONTRACT AND RETURN OF ARTICLES. The customer has a right to withdraw from the contract by not completing the purchase. The customer therefore has a maximum of three days (3) to exercise his or her right to withdraw, without having to justify this decision, after: the customer, or a third party other than the carrier and designated by the customer, physically took possession of the article; or in case of a contract for several goods ordered by a single order and if the goods are delivered separately, after the customer or a third party other than the carrier and designated by the customer, has physically took possession of the last goods. 

The right to withdraw cannot notably be exercised for orders which concern: The supply of goods made to the customer’s specifications or which have been clearly personalised; Goods which have been unsealed by the consumer and which cannot be returned due to hygiene or health protection reasons. The customer must use the withdrawal form at the bottom of these General Terms of Sale or any other unequivocal declaration for notifying the decision to withdraw before the expiry of the withdrawal period and send it to 4kingpratt - Customer Service, 128 City Road, London, EC1V 2NX or by e-mail to sales@4kingpratt.com, or via the form "Contact us by e-mail" available on the website www.4kingpratt.com. The customer is expected to use a customer paid collection service from an address chosen by the customer in the same country it was delivered to. 4kingpratt’s Quality team will examine the returned articles before any refund can be processed. The customer will be notified of the refund, or the reasons for refusing the refund and the conditions for returning the articles by Customer Services within a period of 15 working days. It is important to note, sums paid by the customer will be refunded using the payment method used for the article(s) by crediting the customer’s bank account for the bankcard used for the payment or by Paypal to the customer’s bank account. In accordance with the Consumer Rights Act 2015 additional costs paid by the customer for a specific method of delivery expressly chosen by the customer will not be refunded (e.g. express delivery). Furthermore, the right of withdrawal concerning a gift exclusively applies to the customer and cannot be exercised by the recipient of the gift in anyway. The customer must always return the articles delivered in their original packaging, complete (boxes, accessories, protection, labels, booklets etc.) and accompanied by the return voucher. Articles which are returned incomplete, spoiled, damage, deteriorated, dirty or in any other condition which reasonably suggests that they have been used or worn will not be reimbursed or exchanged and will be returned to the customers. Your liability is only incurred for the depreciation of the good resulting from manipulations other than those necessary to establish the nature, characteristics and proper functioning of the goods. 

ARTICLE 9: NO EXCHANGES. - Apart from the right of withdrawal provided for in article 8 above, the customer is informed that 4kingpratt Limited does not exchange articles. 

ARTICLE 10: CONFORMITY - GUARANTEE - AFTER SALES SERVICE. The customer must check that the articles which are delivered correspond to the order. If the articles delivered do not correspond to the customer’s order, the customer must immediately inform 4kingpratt’s Customer Services by e-mail at sales@4kingpratt.com. 

ARTICLE 11: COMPLAINTS – INFORMATION. Customers must contact 4kingpratt Customer Services by e-mail at sales@4kingpratt.com or by phone at +44 208 281 6673 or on the website using the “contact us”, form by stating the order number, if required, concerning any information complaint or question relating to the 4kingpratt terms for distance sales or the articles themselves. 

ARTICLE 12: ELECTRONIC FILES - PROTECTION OF PRIVACY. The 4kingpratt company collects and process customers’ personal data as part of management activities and follow up of orders placed with its Customer Services or on its website www.4kingpratt.com. You can obtain the name and address of the processing entity in your jurisdiction by visiting our website 4kingpratt.com or by sending an e-mail to sales@4kingpratt.com. This data is intended for 4kingpratt staff whose functions permit them to know this information and authorised third parties, to process and follow up the customer’s demands or orders, to serve the customer, and to prevent any fraudulent use of the customer’s means of payment or identity. This is done in accordance with the relevant UK data protection laws. Any person whose data is processed is entitled to oppose, for justifiable reasons, and has a right to access and to rectify and to limit and delete the data concerning them which are no longer relevant, a right to data portability, a right to object at any time to the use of the data for commercial purposes, as well as a right to communicate instructions concerning the fate of his or her data after death. When creating or consulting their Internet accounts, customers can opt to receive 4kingpratt offers or be informed of promotions, especially by e-mail. If a customer wishes to stop receiving offers, the customer can unsubscribe by clicking the dedicated link in the e-mail, or by modifying his or her account if one exists on the www.4kingpratt.com website. We take the protection and security of our information systems very seriously. Tools have been created to enable us to detect any security vulnerabilities. These tools may necessitate our security teams having occasional access to personal data. These data will be collected and processed exclusively for managing these vulnerabilities in compliance with the legislation which applies to the protection of personal data. For further information concerning the processing of personal data by 4kingpratt, including the recipients of the data, the conditions of transfer, the retention duration of the data, etc. please refer to the latest 4kingpratt Privacy Policy. 

ARTICLE 13: INTELLECTUAL PROPERTY RIGHTS. The ‘4kingpratt.com’ and Ry Genius Corporation Limited trademark and all the trademarks whether figurative or not and in general all other trademarks, illustrations, images and logotypes appearing on 4kingpratt articles, their accessories or their packaging whether registered or not, are and will remain exclusive property of Ry Genius Corporation Limited. Any total or partial reproduction, modification or use of these trademarks, illustrations, images and logotypes on any medium whatsoever without Ry Genius Corporation Limited’s prior express agreement is strictly prohibited. The same also applies for any combination or conjunction with any other trademark, symbol, and logotype and in general any distinctive sign intended to form a composite logo. The same will also apply to all copyright, designs and drawings, and patents which are property of Ry Genius Corporation Limited. 

ARTICLE 14: FORCE MAJEURE. 4kingpratt’s performance of all or part of its obligations will be suspended if a fortuitous event or a force majeure (Act of God) occurs, which interferes with or delays the performance. 4kingpratt will inform the customer of a fortuitous event or force majeure within seven (7) days of its occurrence. If this suspension lasts more than fifteen (15) days the customer can terminate the order in progress and will receive a refund within 30 days from the termination. 

ARTICLE 15: DISPUTES - GOVERNING LAW. These General Terms of Sale are subject to English law. In the event of a difficulty concerning the order or the delivery of products, the customer will be able to seek an out-of-court settlement before any legal action is taken, in particular with the assistance of a Consumer Association or any other adviser chosen by the customer, or to have recourse to any other alternative method for settling disputes. Any dispute which may arise from the interpretation or performance of the General Terms of Sale and its consequences will be for the exclusive jurisdiction of the English courts.